Frequently asked questions. Honest answers.

You book a free slot online. We talk for 45 minutes by video about your business, your project and your questions, in English or German. The call is free and without obligation.

Hardly at all. When you book, we briefly ask about your request, your current website, your industry, the features you are interested in, your timeline and a rough budget range. If you already have a brief, you can upload it as a PDF or Word file. Examples of websites you like help too.

No. I’m based in Stuttgart, Germany, but work with businesses across Germany and worldwide, in English or German. Calls, previews and feedback all happen online, so there is no need to meet in person.

In Stuttgart and the surrounding region, yes, if it helps the project. The intro call and most coordination happen by video, which saves you time.

No. I take care of design, technology and publishing. You see the progress in your client portal, give feedback and decide what goes live.

It depends on the scope: the number of pages, features like online booking, languages and how much copy and imagery already exists. After the free intro call you get a fixed-price quote that states exactly what is included.

The number of feedback rounds is stated in the quote and in the agreed scope, which you can also see in the client portal. In each round you collect your feedback on the current preview version and send it together.

That’s what the agreed feedback rounds are for. You see every preview version in the client portal, collect your comments and send them together. I implement them before you approve.

At the start you get a short questionnaire. There we collect copy, images, your logo and your wishes. Anything still missing we sort out together.

In your client portal. There you see milestones, the next step and every preview version. Feedback, approvals, material and documents also go through it.

Yes, in principle: intro call, written quote, build with previews in the client portal, launch. For a shop we first decide which shop system suits your products, and you get an introduction so you can manage products yourself. For booking, chatbots and automations we first look at your current processes; then the solution is set up and maintained on a monthly plan.

If you like, I take care of hosting, maintenance and small changes on a monthly plan so you don’t have to worry about anything. We agree the scope beforehand.

Yes. I set up online booking, AI chatbots and automations to fit your website and your processes. They are set up once and then maintained on a monthly plan.

That can’t be said precisely, and nobody can guarantee rankings. Technical improvements often take effect after a few weeks, content usually takes longer. I regularly show you what changes.

Your logo in the formats for web, print and social media, in colour and single-colour, plus a short overview of colours and type.

That depends on your products, how many there are and how much you want to manage yourself. We clarify this in the intro call and you get a recommendation with reasons.